Read our interview blog series to find out how NHS Trusts have successfully transformed their services.
It has been more than 6 months since the world had to start adapting to a new way of working during the Covid-19 pandemic.
Hospitals face an enormous challenge as to how they manage large caseloads of poorly patients in an ever-changing climate, whilst ensuring the safety of their workforce and keeping hospitals and community healthcare providers communicating.
With this increased need for digital technology, NHS England were quick of the mark to licence video consultation software for a 12 month period, giving NHS Trusts the platform to carry out virtual appointments where necessary. It was up to each individual trust to innovate and implement the new systems.
We’ve been talking to some key innovators within the NHS on how the digital revolution in health care is speeding up, to help navigate the pandemic, with the aim to be more efficient in the long run.
GCloud12 is a UK government framework for software providers that enables UK public bodies such as local authorities and NHS organisations to buy services, without the need for a full tendering process.
The framework is managed by Crown Commercial Services, aimed at improving the government’s procurement and commercial activities. So, GCloud12 is THE place to be, for companies who are thinking about selling their cloud-based solutions to the UK government.
Here is what it means
As a supplier on the Digital Marketplace, Bitjam Ltd is available on GCloud12 under the Cloud Software Services category for Co-produced software development services.
Bitjam is an ethical software company that develops innovative solutions for web, mobile, IoT and AI systems. We are a highly experienced team using co-production and agile methodology, focusing on accurately fit the needs of the users. With proven experience in developing multi-national public sector systems that have a social impact.
Read our Service Description on the GCloud12 Digital Marketplace.
Benefits of GCloud12
Its the first time we’ve applied to become part of this framework. As an SME we are pretty excited about being included to provide our cloud software services on the Digital Marketplace.
It’s a great cost-effective way for the public sector to procure technology easily, and quickly. Instead of months, G-Cloud procurement can be cut down to weeks if not days.
Talk to us
We’ve got a UK based friendly team ready to talk about how we can help bring your digital idea to life. Call us on 01782 454304 or send an email to [email protected].
Remote working and the digital landscape in the NHS
With the current increased risk of COVID-19 virus upon us, and the UK looking to work from home in the coming weeks, if their role allows, remote working technology will need to be high on the agenda of businesses looking to ride the storm. We want to bring you an overview of what technologies we think will help in today’s climate.
A speedy adoption of a digital ecosystem is necessary at times such as these. Some SME businesses have already started by instructing employees that all work will be done remotely including meetings and workshops, with staff using video conferencing rather than seeing people face to face.
Former GP, Dr Ruth Chambers, has championed the digital movement throughout our local area of North Staffordshire and has spoked widely around the issue of uptake within the NHS. Promoting the use of Skype for adopting video consultations effectively, for example in nursing homes, medication follow-ups and multidisciplinary team meetings.
From our viewpoint, the technological infrastructure in the NHS is not quite up to scratch when integrating with remote workers who need to use patient systems on encrypted laptops. So not all work will be accessible at home. However, there are plenty of highly usable conferencing technologies that can be utilised whether you are working whilst sat in an office, on the go on the ward, or at home.
We encourage all our NHS partners to utilize the technologies available to them for web conferencing rather than non-essential face to face meetings. If the NHS is to start using digital tech with their patients then staff need to be comfortable in using digital services themselves.
5 technologies Bitjam utilise
Whereby – https://whereby.com
Whereby is our go-to collaboration tool for hosting easy and reliable video meetings. All meetings are from your browser or mobile app. Simply send your guest (up to 4 people in one meeting) a link to your meeting space, they knock and you let them in, they do not need to log in!
Zoom – https://zoom.us/
Zoom is another great tool for web conferencing but this is more of a live event than just for meetings. Do you need something that is engaging for an online workshop? If the answer is yes then Zoom is for you. Gone are the days of simply looking at Powerpoint slides, or the days of Instant Teleseminar and just audio. Not only does Zoom bring video for the presenter, it also adds video for the attendees. You can access for free and stream full video replays. A firm favourite in the Bitjam office.
Whatsapp – https://www.whatsapp.com/
Whatsapp is one of the biggest players in the messaging market. An encrypted messaging service, which is now becoming ubiquitous in NHS hospitals and paramedic teams to chat about specific clinical subjects or in emergency situations to ensure speedy communication with hospital colleagues about what patient injuries to expect. We love that it is an encrypted service for messaging on the go.
Slack – https://slack.com/
We use Slack to stay in touch with colleagues one to one or in a group. We collaborate on projects and it’s great to know all team communication in one place. The things we love about Slack are that file sharing is simple, it integrates with our commonly used services and everything is searchable from one box.
Microsoft One Drive/Office 365 – https://www.office.com/
Microsoft One Drive is a storage service for hosting files in the cloud and offers users a simple way to store, sync and share various types of files, with other people and devices on the internet. It is integrated with Office 365 apps, which allow you to work from anywhere with all the functionality you would expect from desktop services, including Word, Excel, PowerPoint, OneDrive and Teams, updated regularly with the latest features and security updates. It’s alternative, that is also widely adopted, is Google apps, a purely online version. Either will equip you sufficiently for remote working.
All of these changes in working need some progressive thinking within staff culture. Staff may not have ever used conferencing technologies in their working day and could feel daunted by the prospect of everything going digital. It’s important to encourage companies and NHS trusts to promote ‘best practice’ in remote working. A ‘digital champion’ could be on the end of the phone for employees who feel a bit lost in the digital landscape.
Last but not least, communicating with colleagues is crucial, to keep you accountable and on track with work projects. You never know, it could be the start of a flexible working revolution for business, as well as the fact that has been proved in China recently – no commute equals lower pollutions rates!