Technology For Social Good: BeAble

9 May, 2018

We’re thrilled to share details of one of our more recent “technology for social good” projects, in partnership with Combined Healthcare and NHS Trust.

BeAble is a continuation of one of our earlier dementia research projects. During this research we identified some key technology that is still needed, especially in cases of co-morbidity

A patient with more than one condition – diabetes AND kidney disease for example – with several life-changing symptoms, requires them to take lots of medication that might have multiple side effects. Such difficult health conditions can be challenging to live with and some people find it hard to deal with the pressure, especially when patients are discharged or in-between services.

Combined Healthcare realise that many long-term sick patients aren’t simply somebody with one condition – they tend to have a number of health areas that they would like to manage better. This can be a frustrating experience for the patient, as often the information is not readily available, and they might also have to deal with polypharmacy if they are being passed to different services. It’s equally as challenging for the clinician, as they lack the time and resource to give the patient the full care they require.


This is why the idea for BeAble was born. A post-discharge system that provides the clinician with a library of more specific illnesses and treatments that aren’t just pulled in from NHS Choices(our research has considered this to be too long-winded and not specific enough). The library also provides the clinician with ideas for therapeutic activities to encourage a more active and happy patient. The patient is then provided with personalised information and a tailored plan about how to manage their conditions post-discharge, to stop relapse-prevention.

Bitjam are building two parts to the BeAble system – a mobile app and web platform from which clinicians will be granted access.

BeAble will have a number of core features, including a library of specific information and intervention suggestions for clinicians, written in a way that patients will understand, as well as encouraging patient control as they will have the opportunity to be more active about their condition (behaviour activation). Patients will have their care plan accessible from their mobile phones which will have the ability to connect with other technologies such as Amazon Alexa and Google Fit, enhancing the user experience by linking with apps that are useful to their ongoing recovery.

Relapse Prevention

At the heart of BeAble is the idea of supporting patients who might be between many services or post discharge with the need to provide relapse-prevention support, to ensure patients are receiving quality and accurate care.

Patients will work more closely with their clinician to decide on appropriate therapeutic activities, which will help to establish and strengthen a relationship between clinician and patient. Any questions that the patient might have can be written in the app and up for discussion during appointment times. This is known as “channel shift” and it’s shown to improve communication. Patients can message as and when they need to. Channel shift could be the beginning of a move away entirely from the traditional appointment times as the idea is to reduce the number of necessary appointments with accuracy.

Issues such as poly-pharmacy can be tackled using a service like BeAble, to decrease the chance of patient relapse-prevention. Poly-pharmacy is an increasingly common phenomenon that demands attention at clinical level as it can threaten rather than improve a patient’s wellbeing if it’s not managed effectively.

Technologies such as BeAble can ensure best practice in medication management and enhanced self care which are fundamental to independent living with multiple long term condition.

Technology for Social Good

At Bitjam we prefer to choose projects and work with clients in the public sector such as healthcare and education. It’s not only an area we’re more familiar and have more experience in as a collective set of skills, but fields that we have personal preference for as we are contributing towards improving societal communication. You can read more about our projects on our portfolio page here.

If you would like to talk about BeAble, more of our “social good” projects or if you have an idea for a communications project yourselves then you can also drop us an email to chat here.



20 Dec, 2016

It’s predicted that global smartphone use will reach 5.1 billion in 2017. This means that access to information and learning has never been greater, and tech companies are understanding the need to use technology for social good -a little like superheroes! A good example of this is Facebook, and their recent partnership with tech companies in a bid to bring internet access to every single person on earth. In 30 or so years of existence, it could be argued that the Internet has become a basic human need, as access to greater knowledge and learning is considered vital to human development.

A gadget smaller than the average adult human hand has given us connectivity to reach friends, family and strangers at the tap of a touchscreen. With the development of applications – many of which are free to use – smartphones have become instruments for creating monumental change for individuals, social groups, cultures and communities around the globe.

The encrypted messaging service WhatsApp is used to enable virtual surgeons to help barely-qualified practitioners at make-shift medical centres in Syria. Volunteer Doctors have joined the group chat to give advice and guide life-saving surgery to civilians 6000 miles away. Both in the developed and emerging world, virtual Doctors are expected to become more commonplace. Through the power of technology, healthcare will become accessible to people all over the world, who would not otherwise be able to get it. This will revolutionise the healthcare sector and create a higher standard of living worldwide. Mobile phones will be responsible for keeping whole populations healthy.

Education technology such as MOOCs (Massive Open Online Courses) are having an impact on both the developed and emerging worlds, as similarly, they provide an opportunity for free learning and development to anybody in the world. A recent Bitjam project – Destiny MOOCs – envision a future where all individuals, no matter their circumstances, have access to quality education, training and employment opportunities that enable them to reach their full potential.

Bitjam was created to be a part of this positive change. From geeking out combining art with technology to working with healthcare providers on important projects, using technology for social good is at the forefront of what we do. Our work with the public sector, including healthcare, charities and education, continues to inspire us as we’ve learnt about so many issues that affect many people around the world on a daily basis and had the chance to brainstorm with some incredible people to create simple technological solutions.

We’re waiting to help your project become the next big thing in technological advancement to solve important social issues. Bitjam could be the platform you need to succeed, by offering years of digital skill, technological know-how and experience working collaboratively with the public sector.