Services
Digital health software, co-designed for real-world impact
We design, develop and support secure, compliant digital health tools for research, clinical care and real-world implementation.
Bitjam works with universities, NHS teams, researchers, clinicians, public-sector organisations and commercial partners to turn complex ideas into digital products that are safe, useful and ready to grow.
What we do
We help research and healthcare teams move from idea to usable, scalable digital health technology.
Our work supports projects at different stages, from funding applications and early prototypes through to medical device software, international rollout and long-term support.
We are trusted by universities, NHS teams, NIHR-funded projects and international research partners to build technology that is secure, ethical and ready for real-world use.
Our services
Practical, specialist support for digital health projects at every stage.
Digital health product development
We build accessible, intuitive and clinically informed digital health products, including digital therapeutics, research platforms, patient-facing tools, clinician dashboards and secure data-driven systems.
We help you build products that are:
- Designed around real user needs
- Informed by clinical insight and research evidence
- Clear, accessible and easy to use
- Secure, scalable and robust
- Ready for pilots, trials and wider rollout
Medical device software development
We support regulated digital health products, including digital therapeutics and software that may fall within medical device requirements.
Our work can include:
- MHRA regulation and compliance planning
- UKCA considerations
- DTAC requirements
- DPIA and GDPR processes
- DCB0129 clinical safety documentation
- Clinical risk management
- Secure architecture and audit trails
- Technical documentation for regulated products
Internationalising digital interventions
We help teams culturally adapt, translate and localise digital health products while protecting the clinical integrity of the original intervention.
This work can include:
- Translation workflows
- Cultural adaptation
- Localisation of content, examples and terminology
- Adaptation of user journeys for new services
- Technical configuration for different countries or teams
- Clinical and research review processes
- Different reporting and data requirements
- Testing with international partners and user groups
Health technology hosting and ongoing support
We provide secure hosting, maintenance and technical support for digital health platforms, research systems and regulated health technology.
Our support can include:
- Secure cloud hosting
- Azure, AWS or Google Cloud infrastructure
- Data protection and information governance
- Performance monitoring
- Updates, patches and enhancements
- Tier 2 and Tier 3 technical support
- Platform maintenance and troubleshooting
- Ongoing feature development
- Support for scaling and wider rollout
Discovery, co-design and prototyping
We support early discovery, scoping and co-design work so teams understand what should be built, who it is for and how it needs to work in practice.
This can include:
- Understanding the clinical or research problem
- Mapping user journeys
- Reviewing service pathways
- Working with patients, families or lived-experience partners
- Engaging clinicians, researchers and delivery teams
- Defining product requirements
- Creating prototypes or wireframes
- Planning data, governance and reporting needs
- Supporting technical input for funding applications
Research implementation and scale-up
We support teams as digital health projects move from research environments into pilot use, clinical delivery, commercial readiness or wider rollout.
We can help with:
- Technical scoping
- Implementation planning
- Product strategy
- Costing and feasibility input
- Prototype planning
- Research and reporting requirements
- Hosting and support planning
- Commercial readiness
- Scale-up and rollout
How we work
Our approach brings together co-design, clinical understanding, research insight and agile software development.
Discover
We understand your goals, users, clinical pathways, research aims, risks and constraints.
Co-design
We work with clinicians, researchers, patients, families, young people, carers, lived-experience partners and service teams.
Prototype
We create clear, accessible designs and test ideas early, so feedback can shape the direction before build.
Build
We develop securely and iteratively, with regular review, testing and refinement.
Deploy
We support launch, hosting, information governance and clinical safety considerations.
Support and scale
We provide ongoing support, maintenance, improvement and planning for wider rollout or commercial readiness.
Why choose Bitjam?
Bitjam works at the intersection of healthcare, research, regulation and software development.
We bring:
- Experience with universities, NHS teams and NIHR-funded research
- Specialist knowledge of digital therapeutics and regulated health software
- A co-design approach shaped around users, clinicians and lived experience
- ISO27001 certified information security
- Understanding of MHRA, UKCA, DTAC, GDPR, DPIA and DCB0129 requirements
- Secure hosting and long-term technical support
- Experience supporting platforms from research through to scale-up
- Internationalisation experience for digital health interventions
- A practical, ethical and collaborative way of working
We understand that digital health is not just about building software. It is about creating tools that are safe, trusted, evidence-based and useful in the real world.
Let’s build something that makes a difference
Whether you are preparing a funding application, developing a digital intervention, scaling an existing platform or adapting a product for international use, we would be happy to talk.
Bitjam works with research teams, healthcare organisations, universities and partners to co-design digital health technology that is safe, thoughtful and ready for impact.